Shipping policy

Shipping Policy

Last updated: September 2026

1. Shipping within Sweden

Scandi Naturals currently offers shipping within Sweden.

Available shipping methods, shipping costs and estimated delivery times will be displayed at checkout before you complete your purchase.

Delivery times shown at checkout are estimates. The actual delivery time may vary depending on the shipping method, destination and circumstances affecting the carrier.

2. Order processing

Orders are normally processed after payment has been successfully received.

The estimated delivery time and any applicable shipping charges will be communicated during checkout.

If there is a significant delay affecting your order, we will contact you using the contact information provided with your order.

3. Delivery delays

If your order is not delivered within the promised delivery time, please contact us at info@scandinaturals.com.

If no delivery time has been agreed, Swedish consumer law generally considers a delivery delayed once 30 days have passed from the purchase, subject to applicable exceptions.

Under Swedish consumer law, Scandi Naturals remains responsible for the goods until they have been delivered to you.

4. Lost or damaged deliveries

If your order does not arrive or arrives damaged, please contact us at info@scandinaturals.com as soon as possible and provide your order number and details of the issue.

We will investigate the matter with the relevant delivery provider and assist you in accordance with applicable consumer law.

5. Incorrect delivery information

Please make sure that your delivery information is correct before completing your purchase.

If incorrect information provided by the customer results in a failed or returned delivery, we may need to contact the customer regarding any additional delivery arrangements or costs, subject to applicable law.

6. International shipping

At launch, Scandi Naturals does not currently offer international shipping unless otherwise stated at checkout.

If international shipping becomes available in the future, the available countries, shipping costs, estimated delivery times and any applicable customs or import charges will be communicated before the order is completed.

7. Contact

If you have questions about shipping or delivery, please contact:

Scandi Naturals
Email: info@scandinaturals.com